At SoCalCoolBody, we are committed to you and your Coolsculpting results. If at 4 months, post your last treatment day, we are not seeing the anticipated changes, and you have completed your treatment plan and maintained your original treatment day weight, schedule an appointment with us. At this 4-month follow-up appointment, we will take photos and your current weight. If at month 5, post your last treatment day, you are still at your original first treatment day weight and still have NOT shown any changes from your treatments, we will retreat those same areas for FREE. So you can appreciate your results It is important for you to do your part so Coolsulpting can successfully eliminate the fat cells because Coolsculpting works with you ~ not for you. Although highly unlikely, it is possible that you will not experience a reduction of fat even after the free treatments are completed. If this is the case, there are no subsequent free treatments or refunds.